![]() Please remember it can take some time for your bank or credit card company to process and post the refund too.As new threat profiles emerged from the Cold War, the Australians recognized that their existing fleet of Centurions and Leopards for the Royal Australian Armoured Corp (RAAC) was becoming obsolete in being able to protect the crew against these threats. In certain instances, store credit may be provided instead of a refund. If approved, you’ll be automatically refunded on your original payment method. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. Please note that we cannot process manual exchanges over the phone. The fastest way to ensure you get what you want is to return the item you have, and make a separate purchase for the new item on our website. Unfortunately, we cannot accept returns on gift cards. Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right. ![]() Items sent back to us without first requesting a return will not be accepted and will be returned to sender. You will be responsible for return shipping costs, unless Factory Direct Hobbies made an error in the fulfillment of your order. If your return is approved, we'll send you emailed instructions on how and where to send your package. ![]() To start a return, click to our Returns Center. To be eligible for a return, your item must be in the same condition that you received it and in its original packaging. Factory Direct Hobbies has a 30-day return policy, which means you have 30 days after your item has shipped to request a return.
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